Services
Demonstration
If a hearing aid would be beneficial we demonstrate the latest technology in hearing aid solutions for you. This demonstration is important because it allows us to fine tune an instrument to your prescription, but it is your reaction to the latest in adaptive digital technologies which we measure. This is vital, as we demonstrate not only in a quiet environment but also in the real world outside; so that we can ensure that our hearing aids are fine tuned as best as they can be, individually for you. Just like an Optometrist will try different lenses to get you to see better and focus in your eyesight, we do the same but with the ears, getting you to hear better in different environments.
Options
We would then offer you a number of choices in technology, sizes and shapes and you can decide which type would suit you best, according to your lifestyle, hearing prescription and budget. If you do not leave with them on the day, we will make them for you and they will normally take around 1 ½ - 2 weeks.
Fitting
On fitting we run through checks and real world noises, to ensure everything is comfortable and tuned in for you. We will discuss rehabilitation / getting used to them, how to operate them and ensure you are confident in their use before you leave. We will then book you in for your follow up visit in about 2 weeks.
Everyone needs time to adjust to the sounds that they have not heard for a long time or have not realized that they missed sounds that a person with normal hearing takes for granted. During these 2 weeks people would have experienced most environments in which they are likely to find themselves.
Follow-up Visits
At the second or third follow up visits we can make additional adjustments to fine tune as patients will acclimatise to the hearing aids. We also contact you 6 monthly for a free check up and cleaning of your hearing system. If our advice or support is needed at any time, you are able to contact us for an appointment and this aftercare is free of charge for the life of the hearing aids. The hearing aids come with a 2 year comprehensive mechanical breakdown warranty, with the option of extending to 5 years.
Support
We feel it is very important to bring someone with you (where possible) when you come for a hearing assessment. We can use their voice as a guide when we carry out the demonstrations allowing us to help you more. This is a very good measure of benefit for you, for them and for us and helps us to maximize your ability to hear.
No-one can create a miracle, and no one can promise you ‘perfect hearing’. We will, however, work with the hearing which you have, maximizing your ability to hear better in most environments, for most of the time, which stops you straining, gives you more confidence and a much higher quality of life.
All-make Repair Service
We are pleased to be able to offer an exceptional ‘All Make Repair Service’. If your hearing aid requires repair, we are able to assist you, regardless of make or model.
Hearing Aid Batteries
We stock a wide range of hearing aid batteries to suit all types of hearing aid. If you are unsure of the size you need, why not give us a call or pop in and see if we can help.
Ask us about our battery club which gives special discounts and free batteries.
